Frequently Asked Questions

What ingredients do you use in your products?

At Luna Lather Boutique, we use carefully selected natural and skin-friendly ingredients. Each product listing includes a full ingredient list. If you have specific allergies or sensitivities, please review the ingredients before purchasing.

Are your products safe for sensitive skin?

Many of our products are formulated with gentle ingredients suitable for sensitive skin. However, we always recommend performing a patch test before full use. If you experience any irritation, discontinue use and consult a healthcare professional.

How should I store my soap and skincare products?

Store your products in a cool, dry place away from direct sunlight and humidity. For bar soaps, allow them to dry between uses on a well-draining soap dish to extend their life.

Do you offer refunds or exchanges?

We want you to love your Luna Lather products! If you're not satisfied with your purchase, please contact us within 14 days of receiving your order and we'll do our best to make it right.

How long will it take to receive my order?

Orders are typically processed within 1-3 business days. Shipping times vary depending on your location. You'll receive a tracking number once your order has shipped.

Are your products cruelty-free?

Yes! Luna Lather Boutique is committed to cruelty-free practices. We do not test our products on animals.

Can I use your products during pregnancy?

We recommend consulting your healthcare provider before using any new skincare products during pregnancy, as individual sensitivities may vary.

Still have questions?

We'd love to hear from you! Reach out to us and we'll get back to you as soon as possible.